Shipping policy

Please note that due to the handmade nature of our jewellery, some items may not be in stock and will be made to order. Availability is shown on the product page.

Sterling silver 
We will aim to dispatch any sterling silver within 2-4 working days. If this is extended, we will contact you via the email address used on your order to update you. Please contact us at info@rennejewellery.co.uk and we will always do our best to meet your needs.

Semi precious 
Lead times on our semi precious rings can be 6 weeks depending on stock and date of ordering. Our stones are hand cut, faceted and set bespoke to your ring. They are then sent to Sheffield Assay Office to be hallmarked. Our semi precious Iris and Hope Rings are generally made to order. Please contact us at info@rennejewellery.co.uk and we will always do our best to meet your needs.

Shipping

Free on orders above £150.00
We offer free shipping on orders over £150.00. Simply add items to your basket to this amount or over and shipping will be deducted at checkout.

Royal Mail
On orders up to £150.00, all jewellery pieces will be posted within the UK using Royal Mail (Signed For) with 1st Class postage at a flat rate fee of £6.00.

Standard packaging:
Your order will arrive in a 100% recyclable kraft envelope, beautifully designed by a local artist. Inside, your jewellery will be wrapped in gold embossed cotton white bags. All packages include a packing slip and Renné postcard.

Signature Gift wrap:
This upgraded option is available at the checkout page for £5.00. To view click here.

Your jewellery will be individually wrapped in monogrammed tissue and luxury branded boxes. These are placed into our gift bags alongside our latest look book.

We then neatly wrap this in a crisp white tissue and secure with a metallic Renné sticker. Lastly, we place this into our unbranded Kraft box making it the perfect surprise to show up at the special someones doorstep.

Inside the box, we've lined it with a bespoke print and thank you message, accompanied with a quick spritz if our favourite scent. On top we place our embossed post card which you can use to write a few special words, or it simply makes for a beautiful postcard if you are having it delivered direct.

We have worked hard to create packaging that is luxurious whilst being sustainable and kind to our planet. Please recycle, re use and keep your jewellery stored in our beautiful gift boxes.